Shipping policy

Shipping Policy

Last Updated: 7 May 2026

At Huron Collective, we aim to process and deliver your order as quickly and efficiently as possible.


Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Processing times may be longer during:

  • Busy holiday periods
  • Product launches
  • Promotional sales
  • Unexpected delays outside our control

Orders are not processed on weekends or public holidays.


Shipping Times

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

Typical estimated delivery times:

  • United Kingdom: 2–7 business days
  • International: 5–15 business days

Please note that delivery estimates are not guaranteed.


Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Shipping method
  • Order size or weight

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.


Tracking Information

Where available, tracking details will be provided via email once your order has been dispatched.

Please allow some time for tracking updates to appear after shipment.


Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is correct before placing an order.

Huron Collective is not responsible for:

  • Delays caused by incorrect addresses
  • Lost parcels due to incorrect information provided at checkout
  • Failed deliveries caused by customer error

Lost or Delayed Parcels

If your parcel appears delayed or lost, please contact us and we will do our best to assist.

However, Huron Collective is not liable for shipping delays caused by:

  • Couriers
  • Customs
  • Weather conditions
  • Strikes
  • Other circumstances outside our control

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged packaging and item

We will review the issue and work toward a suitable resolution.


Contact

For shipping-related enquiries, contact:

Huron Collective
Email: huroncollectivebusiness@gmail.com